Shipping Your 12 West Boutiques Purchase
Orders placed Monday through Friday before 1 p.m. ET will begin processing that day, excluding holidays, and will ship within 48 hours pending credit card verification.
All orders placed after 1 p.m. ET will begin processing the next business day and will ship within 48 hours.
In the event of a fashion emergency, e.g., you have nothing to wear for a weekend date, wedding, or special event, please select expedited shipping and contact us via email or phone and we will rush your package out!
Domestic Shipping
We ship via United States Postal Service and UPS at 12westboutiques.com for all domestic shipments. Standard UPS Ground shipping for all domestic shipments includes tracking information and insurance of your package up $100. This takes from one to five business days with delivery based on distance. USPS Priority Mail is a more affordable option without tracking or insurance and usually arrives in one to five business days.
Shipping charges are based on several factors and will be calculated at checkout based on total price of items, the weight of the package, and its destination.
We also offer expedited options for domestic shipments through UPS including:
Next Day Air Early AM |
1 Business Day with delivery by 9AM |
Next Day Air |
1 Business Day with delivery by 12:00PM |
Next Day Air Saver |
1 Business Day with delivery by 4:30PM |
2nd Day Air Early AM |
2 Business Days with delivery by 9AM |
2nd Day Air |
2 Business Days with delivery by 12:00PM |
3 Day Select |
3 Business Days with delivery by end of day |
Pricing for expedited domestic shipping will be calculated based on destination and weight of the package.
Malvern Store Pick Up
Local customers! You can now place an order and choose Malvern Store Pick Up for Free to pick up your package! Order by 2 pm for same day pickup. Pick up hours are 10am to 5pm, Monday through Friday. Weekend pickup is usually available; please call to confirm
Free Shipping
12 West Boutique offers free shipping when your merchandise total is $75 or more. Free Shipping applies only to standard shipping methods.
International Shipping
We ship to the World! International shipments are shipped either United States Postal Service or UPS. Shipping charges are based on several factors and will be calculated at checkout based on total price of items, the weight of the package, and its destination. We offer worldwide options for international shipments through UPS including:
Canada Standard |
1-5 Business Days with Delivery based on distance |
Worldwide Express Plus |
1-3 Business Days with Delivery typically by 9:00AM |
Worldwide Express |
1-3 Business Days with Delivery by 12:00PM |
Worldwide Express Expedited |
2-5 Business Days with Delivery by end of day |
We offer worldwide options for international shipments through USPS including:
Priority Mail International |
6-10 Business Days |
Express Mail International |
3-5 Business Days |
Global Express Guaranteed |
1-3 Business Days |
First Class Mail International Parcels |
Varies by destination; usually will take longer than Priority Mail |
Risk of loss and title for merchandise shipped will pass to you upon our delivery to the carrier. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. You will be responsible for paying additional charges for customs clearance; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; please contact your local customs office for further information. Additionally, when ordering from shopmamie.com, you are the importer and must comply with all laws and regulations of the destination country. You authorize us to designate a carrier to act as your agent with the relevant customs and tax authorities in the destination country, to clear your merchandise, and advance (on your behalf) any duties and taxes owed by you.
Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities.
Also, we may provide certain order, shipment, and product information, such as description, to our international carriers, and this information may be communicated by the carriers to customs authorities to facilitate customs clearance and comply with local laws.
If the order is a gift, the package is marked "Gift," but the cost of the item is still stated on the customs form. Customs authorities require us to state the value of the gift item directly on the package.
Shipping Restrictions
APO/FPO addresses or PO Boxes must ship via USPS. If you have an APO/FPO or PO Box address, please choose USPS shipping. Your package will ship via United States Postal Service. We also do not offer Sunday delivery.